With Refined you can structure your Jira Service Desks and portals to show the contextual content. Use the Layout Editor to highlight important information and facilitate self-service for your customers with neat and easy to use Refined for Jira Service Desk.
Anyone entering your service desk site will know they are in the right place when you brand your portal to the color and look of your choice. Use the Theme Editor to create themes for your Service Desk Customer Portals
Create structure - Add Sites & Categorize Portals
You can add Sites and structure your JIRA Service Desks into categories enabling several use cases on one Jira, and guiding users to the right place.
Set up advanced searching feature to guide users to information. Include search for Confluence content, Confluence Questions, and site search for your JSD.
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