Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Organize content

With Refined you can structure your JIRA Jira Service Desks and portals to show the contextual content. Use the Layout Editor to highlight important information and facilitate self-service for your customers with neat and easy to use Refined for Jira Service Desk

Brand portal

Anyone entering your service desk site will know they are in the right place when you brand your portal to the color and look of your choice. Use the Theme Editor to create themes for your Service Desk Customer Portals

Create structure - Add Sites & Categorize Portals

You can add Sites and structure your JIRA Service Desks into categories enabling several use cases on one Jira, and guiding users to the right place.

Finding answers

Set up advanced searching feature to guide users to information. Include search for Confluence content, Confluence Questions, and site search for your JSD. 




New to Refined? 

UI Button
colorgreen
titleOverview of RefinedTheme Refined for Jira Service Desk
url/x/p4AYB

UI Button
colorblue
titleInstalling RefinedTheme Refined for JSD
url/display/RTJSDS/Installing+RefinedTheme+for+JIRA+Service+Desk

UI Button
colorblue
icontext
titleGet started guideStarted Guide
url/display/RTJSDS/Get+Started+with+RefinedTheme+for+JIRA+Service+Desk

Looking for documentation?

UI Button
colorgreen
titleRefinedTheme Refined for JSD Documentation
url/x/DgLEAg



Want to see Refined in action?

UI Button
colormagenta
iconlink
titleRefinedTheme for JSD demo pageRefined for Jira Service Desk Demo Site
urlhttps://jira-demo.refinedwiki.com/plugins/servlet/desk

UI Button
colorgreen
iconlink
titleRefinedWiki support pageRefined Support
urlhttps://issues.refinedwiki.com/plugins/servlet/desk

Webinars

UI Button
colormagenta
newWindowtrue
titleWatch the webinar recorded July 12th
urlhttps://youtu.be/hZ6yjiaS-0Y

UI Button
colormagenta
newWindowtrue
titleWatch the webinar recorded January 2019
urlhttps://www.youtube.com/watch?v=OyP-vLJnB2E

Resources

UI Children Cards
sortnatural