A default request type can be set to catch questions when the end users have hit a dead endhaven't found what they're looking for. The default request type is displayed when:
- a user gets an empty search result.
- a user is not permitted to view a page.
- a user ends up on a content not found page.
How to configure a default request type?
A Jira administrator or a user with Refined Administer privileges Administrator role can configure a default request type through the Refined Administration.