Version 3.0  - Refined for Jira Core - Refined for Jira Software - Refined for Jira Service Desk

We're excited and proud to announce version 3.0 of Refined for Jira. In this release not only can you still add JSD portals to the Refined interface, you can also add Jira projects

Refined for Jira, an introduction

Refined for Jira works for all your Jira projects. You can choose to combine different types for Jira projects in one Refined Site, or cherry-pick the projects you want to add. 

Refined for Jira Service Desk

All the functionality that you've come to expect from Refined for JSD is still available, and improved. 


There are a few differences working with Refined for Jira and working with Refined for Jira Service Desk. 

Permissions and licensing

When Refined is used as the user interface, any permission set on Jira or Jira Service Desk projects still apply. This means that you need to match any settings in Refined to the settings of your product to ensure the pages work as expected. 

To view a Jira project only available to logged in users, the user will need a valid Jira license. 

Create structure to your Site

Use Refined to create a structure that reflects your organisation: one site for each area, Jira projects and JSD portals in the context where they belong. 

Brand your project with themes

Use Refined to theme your Jira project and your JSD portal.

Display relevant content

Use Refined to display relevant project content and configure projects and portal with documentation, information, and context.

Searching for answers

Use Refined to setup advanced search options utilising the power of Confluence, and add recommended links. 

Announcements to your Site

Use Refined to show important announcements to the right people at the right time.